Subscription Service Terms and Conditions

Please read these terms carefully before using our financial planning subscription services. By signing up with nexariontlo.com, you consent to these terms and ongoing updates, which govern your access and use of our services.

September 9, 2025

Acceptance of terms

By creating an account or subscribing, you accept all conditions set forth in these Terms and Conditions. If you do not agree, you should not use our services. We may revise terms as required and notify you of changes.

Definitions

Key terms used in these Terms and Conditions are clarified below.

  • Service means our subscription-based financial planning offer delivered for a monthly fee.
  • Advisor means a qualified, Australian-registered professional assigned to assist clients.
  • Client means any individual or organisation with an active paid subscription on nexariontlo.com.
  • Plan means the documented outcomes and advice provided after each consultation.

Service usage guidelines

Access to our services is granted to subscribers only and must be used in accordance with these terms and applicable laws. Sharing account credentials is prohibited.

Eligibility

Our service is offered to individuals and businesses in Australia who are at least 18 years of age and meet the relevant regulatory requirements.

We cannot accept subscriptions from minors or non-residents.

User obligations

By subscribing, you agree to use the website lawfully and to provide accurate and updated information.

  • Notify us if your circumstances or contact details change.
  • Use the service solely for your own or your company’s needs.
  • Maintain confidentiality of your login credentials at all times.
  • Report any security concerns immediately to our support team.

Prohibited uses

You must not use our service or website for unlawful or unauthorised purposes.

  • Attempt to infringe or misuse the intellectual property of nexariontlo.com or third parties.
  • Submit information that is false, misleading, or not your own.
  • Interfere with the website’s functionality or disrupt our services in any way.
  • Attempt unauthorised access to other accounts or systems.
  • Introduce malicious software or attempt to circumvent security controls.

Intellectual property rights

All content, branding, and materials on nexariontlo.com are the property of the company or licensed for use. Reproduction, distribution, or modification without consent is prohibited except where allowed by law.

User content

Any content submitted remains your responsibility and must comply with all applicable laws and standards.

Rights regarding user submissions:

By submitting content, you grant us the right to use it in connection with service delivery. You retain all intellectual property of your original content.

Privacy and confidentiality

Our collection and use of data follow our Privacy Policy, in line with Australian law and best practices for confidentiality. See privacy policy

General disclaimers and waivers

Services and website content are provided as general advisory information and may not be tailored to your unique circumstances.

Not professional advice:

All guidance and information is subject to change and may not be suitable for every situation. Confirm with a professional advisor before applying recommendations.

Limitation of liability

nexariontlo.com is not liable for losses from actions taken solely based on information or advice provided through our service, except as required by law.

Indemnification

You agree to indemnify us for any claims, damages, or losses arising from a breach of these Terms and Conditions or misuse of our services.

Dispute resolution process

Disputes should be resolved amicably through communication with our support team.

Arbitration

Unresolved disputes will be referred to confidential arbitration in accordance with Australian procedures.

Arbitration costs are split equally unless otherwise directed by the arbitrator.

Online dispute resolution (ODR)

Clients can also seek resolution via the Australian ODR platform for consumer and business disputes online.

Access ODR resource: Access ODR resource

Governing law and regulations

These terms are governed by Australian law. Use of service implies agreement to these regulations.

Termination

You may cancel your subscription at any time. We reserve the right to suspend or terminate service for breach of terms or unlawful conduct.

Changes

We may update these terms periodically. Your continued use of the service means you accept any changes.

Severability

If any part of these terms is found unenforceable, the rest will remain valid and effective.

Entire agreement

These Terms, along with related policies, form the entire agreement governing your use of our subscription service.

Contact information

For questions or feedback regarding these terms, contact our team below.

Service email: content@nexariontlo.com

Phone: +61-2-1306-1009

Address: 265 King Street, Newcastle, NSW 2300 Australia

Effective from: September 9, 2025

Version: v1.3